Mandatory information on warranties and guarantees

UPDATE: Harmonized mandatory information on warranties and guarantees

Following the introduction of new requirements in the EmpCo Directive on consumer information requirements regarding the existence of statutory warranty rights and commercial durability guarantees, the implementing act with the corresponding mandatory information format is now available.

As already reported in our blog (Harmonised mandatory disclosures on warranties and guarantees
), the EmpCo Directive introduces new information requirements for retailers and distance sellers in addition to competition law regulations. These relate, on the one hand, to the existence of the legal guarantee of conformity and, on the other hand, to mandatory information in the case of a commercial durability guarantee.

The specific implementation of these obligations is now available in the form of Implementing Regulation (EU) 2025/1960. These new labels must be used from 27.09.2026.

A. Duty to provide information on the legal guarantee of conformity

Annex I specifies the harmonized notice on on the legal guarantee of conformity. This should be as follows:

B. Duty to provide information in the case of a commercial durability guarantee

If the product has a commercial durability guarantee of more than two years, harmonized labeling with the following appearance is mandatory:

Do you have any questions about this news item or would you like to discuss it with the author? Please contact: Dr Florian Niermeier

13. October 2025 Dr. Florian Niermeier